Workstations
Installation, troubleshooting and maintenance for everyday office computers.
- Windows and business software
- Printers and peripherals
- Workstation setup and migration
IT services for businesses
Business IT support in Valleyfield
Recurring outages, network issues or new employees to set up? ML Informatique supports businesses in Salaberry-de-Valleyfield and nearby communities with practical IT assistance.
Troubleshooting and prevention
One point of contact for your business IT
We help small and medium-sized businesses limit interruptions and keep their work tools available. Our approach considers your team size, business applications and operational priorities.
Networks and connectivity
Diagnosis and configuration of network equipment and remote access.
- Wi-Fi, routers and switches
- VPN and remote work
- Network shares and permissions
Servers and storage
Support for local servers, NAS devices and shared resources.
- Windows Server, QNAP and Synology
- Folder permissions and access
- File migration when needed
Backup and security
Protecting data and reducing the impact of disruptions.
- Backups and restore verification
- Account protection and MFA
- Support for common security incidents
How we handle your request
Initial discussion
Tell us about the problem or project and approximately how many users are affected.
Assessment
We determine whether remote, in-store or on-site assistance is the best fit.
Work
We troubleshoot or plan the required technical steps while considering access and data safety.
Follow-up
We explain the changes and suggest relevant ways to prevent repeat problems.
Business IT questions
Can you work remotely?
Yes. Many workstation, account and configuration issues can be addressed remotely when access and conditions permit.
Do you support Microsoft 365?
Yes. Our services include Exchange Online, Outlook, OneDrive, SharePoint and multifactor authentication.
Do we need a support contract?
Contact us with your requirements and we will discuss the available service arrangements for your situation.
Is an IT problem slowing your team down?
Tell us about your devices, users and desired outcome. We will help identify the next step.