Remote support

Get help without moving your computer

Call us before downloading the tool. A technician will confirm whether the issue can be resolved remotely.

Procedure

Four simple steps

  1. 1

    Call ML Informatique

    Call 450-377-0586 and describe the issue.

  2. 2

    Download QuickSupport

    Use the button below only when a technician asks you to.

  3. 3

    Open the file

    The module normally does not require a full installation. Run it only while you are speaking with us.

  4. 4

    Authorize the temporary session

    Provide the displayed ID or accept the invitation. You can watch the work and close the tool at any time.

TeamViewer QuickSupportOfficial Windows module
Download QuickSupport

Suitable cases

Issues that can often be resolved remotely

Email and Outlook

Configuration, synchronization, profiles and error messages.

Windows and software

Settings, updates, drivers and applications.

Printers

Drivers, queues and network connections.

Security

Account checks, unwanted software and settings.

Call Support Request

Contact us by phone

Call ML Informatique

450-377-0586

Dial this number from your phone. You can also copy it below.