Residential services

Simple IT solutions for everyday life

In-store, remotely or at home, we repair, configure and secure your devices while clearly explaining your options.

Our services

We take care of your complete home IT environment

Desktop computers, laptops, printers, home networks and personal data.

Computer repair

Diagnosis and correction of startup problems, slow performance, blue screens, drivers, overheating, power issues and defective components.

  • Desktop and laptop computers
  • Drive, memory and power-supply replacement
  • Windows and software repair

Installation and optimization

Preparation of a new computer or restoration of a slow or unstable system.

  • Windows 11 and updates
  • Profile and data transfer
  • Removal of unnecessary software

Malware and security

Removal of malicious software and account protection following fraud, compromise or fake technical support.

  • Malware, advertising and unwanted extensions
  • Account reset and protection
  • Multifactor authentication

Home Wi-Fi and networking

Installation and optimization of routers, mesh networks, extenders, network printers and connected devices.

  • Coverage improvement
  • TV and peripheral connections
  • Slowdown and outage diagnosis

Backup and recovery

Protection of photos and documents, migration to a new computer and recovery when the storage device remains readable.

  • External drives and local storage
  • OneDrive and cloud solutions
  • Transfer between old and new devices

Printers and peripherals

Installation, scanning, network sharing and resolution of driver or communication problems.

  • USB, network and Wi-Fi printers
  • Scanning to a computer
  • Setup on multiple devices

How it works

Service matched to the issue

  1. 01

    Contact us

    Describe the problem, device model and any error messages.

  2. 02

    Choose the service method

    We determine whether the work should be done in-store, remotely or at your home.

  3. 03

    Diagnosis and authorization

    We assess the situation and confirm the work before major operations.

  4. 04

    Return and recommendations

    You receive the repaired device along with practical advice to reduce the risk of recurrence.

Need a technician?

Tell us about the problem.

We will recommend the best service option.

Call Support Request

Contact us by phone

Call ML Informatique

450-377-0586

Dial this number from your phone. You can also copy it below.